Terms and Conditions
A payment of 50% down is required to reserve your rentals with the remaining balance due 45 days prior to rental date. In the case of a cancellation, the renter will forfeit the 50% down if cancellation is less than 45 days prior to event date. Weekend rental price includes a 5 day rental period. All items are rented for 5 days surrounding the event. (ex. For a Saturday event, you can pick up the items on Thursday and drop off items on Monday). All other rentals are for a 4 day rental period.
A 25% refundable security deposit is added to your invoice based on the dollar amount rented. Once all items are returned in the same condition they were rented, the deposit will be refunded within 3 business days of return. All items must be clean and free from debris. If items have to be cleaned, a charge of $25 per hour will be deducted from deposit for cleaning (excludes linens). In the case of damaged or broken items, 4 times the rental cost of the item will be deducted from the deposit.
Linens: All crumbs, food, etc need to be shook out of linens. Linens will be laundered by Rustic Accents LLC. If there are any stains that cannot be removed or any other damage to the linens, 2 x the rental cost will be deducted from your refundable deposit.
All items must be returned in same packaging that it was rented in (this includes totes, boxes and packing materials). If paid by cash or check, deposit will be returned in form of check. If paid with credit card, a credit will be made to same card.
Rustic Accents is not responsible for any injuries. Many items are vintage and may have rust, rough edges, nails and/or sharp points. Please be extremely careful when transporting items. There is no discount for early delivery. Delivery available for an extra fee. (see FAQ's)